Typical Client Challenges Adopting a CRM Customer Retention Lead Generation Data Silos Balancing Between Administrative Tasks and Core Business Real-time Capturing of Data via Multiple Channels Automation of Redundant and Rudimentary Tasks Integration of Business Operations with a CRM How can we help? Whether you are a SMB or SME trying to tackle your CRM challenges, Edify’s accomplished and certified professionals provide you with strategies and technology that help you meet your business goals in a cost-effective way. By helping you understand in optimizing your processes, our team of experts are there to help you all the way from set-up to end-user adoption. Our offerings in Salesforce or in Microsoft Dynamics involve Configuring CRM Development of applications Implementation Integration services Best practices we bring to the table Assessment through certified professionals Educating customers in adopting to a CRM Project Management based approach Transparency of processes Cost effectiveness Outcomes we have delivered Increase in productivity and cost savings up to 30% Enhanced business operations Enable to have CRM solution that aligns with the current market trends